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Help Center

FAQ

New to Primo Water On-Demand

How does on-demand delivery work?

Do you offer water delivery in my area?

When will you be adding new delivery locations?

How much does it cost?

What is the setup cost?

What is the delivery fee?

Is there a contract?

Do you offer dispensers/coolers?

Do I need to use a Primo dispenser/cooler?

How do I setup a water dispenser/cooler?

What size water bottles do you offer?

How much does it normally cost a month?

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Manage My Account

How do I update my credit card?

How do I change my delivery preferences?

Resolve Any Issues

What is the phone number to text my order?

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